Problema mas importante (de primer nivel): llenado de piezas. Abarca el 50% de rechazos. Causa (segundo nivel de estratificación). One of the most used is the so-called SIPOC. Monday December 10th, ; ( Español) Coaching ejecutivo: Moda o herramienta eficaz?. (McCarty et al., ). Por su parte, la simulación de eventos discretos es una herramienta valiosa para El Charter del Proyecto. • Mapa de Proceso SIPOC.

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Systems Thinking Systems thinking helps you analyze how multiple processes fit together and work in tandem.

Force Field Analysis Force field analysis is based on the assumption that any situation is the result of forces for and against the current state being in equilibrium. Pareto Chart Excel — Use this quick and very basic tool to capture and analyze problem occurrences.

Gantt Chart Excel — This tool can be used in process planning and control to display planned tasks and finished work in relation to time. Process Capability Studies Process capability studies help you assess the ability of a process to meet specifications.

By using unique symbols for each source, you can view data sets independently or in correlation to other data sets. If a relationship exists, the input is correlated to the output. Also visit ASQ’s online quality glossary for more definitions of tools and terms. Read a case study about this Baldrige Award recipient. Success and Effect Diagram Understanding successful processes can give you insight on how to improve other processes and continually improve efficiency and effectiveness.

FMEA Failure Mode and Effects Analysis Template Excel — Use this template to evaluate the potential failure of a product or process and its effects, and then identify actions that could eliminate or reduce the occurrence of the potential failure.



Explore ASQ’s list of quality tools to find new ways to help you identify causes, understand processes, collect and analyze data, generate ideas, keep projects on track, and make informed decisions for all of your continuous improvement activities.

Stratification Diagram Excel — Analyze data collected from various sources to reveal patterns or relationships often missed by other data analysis techniques. Advanced Implementation Quality Planning When ER-One of Livonia, Michigan, needed to transition the management of newly acquired hospital emergency departments to its organization, it turned to advanced implementation quality planning AIQP.

Check Sheet Excel — Use this simple, flexible tool to collect data and analyze it with histogram and Pareto charts. Quality Tools Quality tools are defined as an instrument or technique to support and improve the activities of quality management and improvement.

Design of Experiments DOE Template Excel — This powerful tool helps you see the effect multiple input factors can have on a desired output responseexposing important interactions that may be missed when experimenting with one factor at a time. Impact Effort Matrix The impact effort matrix provides answers to the question of which solutions seem easiest to achieve with the most effects.

The following additional quality improvement and management tools includes a template, how-to method, or example used in a healthcare setting. Read a case study that shows how a hospital pharmacy used process capability studies as part of a Six Sigma and lean effort to improve wait times, efficiency, and patient flow.

The downloadable spreadsheet includes separate tabs with instructions, a template, and an example from Heartland Regional Medical Center, St. Control Chart Excel — See how a control chart tracks process change over time, and create your own. Quality Tools in Healthcare The following additional quality improvement and management tools includes a template, how-to method, or example used in a healthcare setting.


The Purpose and Applications of Relations Diagrams Relations diagrams can help you identify relationships in a complex or confusing problem situation. Flowchart Template Excel — Create a graphical representation of the steps in a process to better understand it and reveal opportunities for improvement.

Quality Templates and Excel Tools Box and Whisker Plot Excel — This graphical plotting tool goes beyond the traditional histogram by providing you with easy-to-read displays of variation data from multiple sources, for more effective decision making.

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Read a case study about Baldrige recipient AtlantiCare. One tool that can help you analyze successful processes is a success and effect diagrama hybrid of the popular cause and effect diagram. Problem Concentration Diagram A problem concentration diagram helps you connect events to physical locations, thus perhaps revealing patterns of occurrence.

Quality tools are defined as an instrument or technique to support and improve the activities of quality management and improvement.

Herramientas Básicas para Seis Sigma by Gabriel Carett Velasquez on Prezi

Read about how two healthcare programs used systems thinking to improve service to patients, save money, and cut waste. Histogram Data Points Excel — Analyze the frequency distribution of up to data points using this simple, but powerful, histogram generating tool. The resulting diagram illustrates the main causes and supoc leading to an effect symptom.

Employee Instruction Sheet XLS Use this employee instruction sheet, submitted by Matthew Bommarito, to capture the components of process documentation on one comprehensive worksheet.